💬 Support

Contact Us

We're here to help with your account, orders, seller inquiries, or any other questions.

⏱️

We respond to all enquiries within 48 hours on business days. Response times may vary depending on query complexity and volume.

✉️

Email

🛟
General Support
[email protected]
Account, orders, refunds, and general platform questions.
🏪
Seller Support
[email protected]
Store setup, payouts, listings, and seller account queries.
🔒
Privacy & Data Protection
[email protected]
Data access requests, deletion, or privacy-related concerns.
📞

Phone

📱
Customer Service
+268 7996 9067
Available Monday – Saturday, 08:00 – 17:00 SAST.
🕐

Business Hours

Monday – Saturday
08:00 – 17:00 SAST Open
Sunday
— Closed
📮

Mailing Address

📮

SwaziSwap Postal

P.O. Box 7631
Mbabane, Eswatini

📌 Please note
  • Please provide accurate contact details when submitting enquiries so we can respond to the right person.
  • Response times may vary depending on query complexity and volume.
  • For the fastest response, use the relevant email address for your type of enquiry.